The issue was resolved when the player confirmed that the amount had been credited to his casino account after further investigation by both the casino and the payment provider. The player from India faced account closure at 1xbet without explanation, which prevented them from withdrawing over 17 lacs since November 2025. They filed a formal complaint due to unprofessional customer service and a lack of resolution. The Complaints Team attempted to mediate the issue but received no response from the casino despite multiple inquiries. Consequently, the complaint was marked as “unresolved, ” and the player was advised to contact the Curacao Gaming Control Board for further assistance. The player from India reported an issue with a deposit made on 10 March 2025 for 500 via Gpay, which had been deducted from his bank account but not credited to his game account. He requested prompt resolution, either by crediting the amount or initiating a refund. The issue was addressed by advising him to contact his payment provider for investigation, as the casino was unable to assist further. Due to a lack of response from the player, the complaint was ultimately rejected.

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How 1Xbet apps support UPI deposits

1. Conversely, the website excels in offering a full-scale view of all available games and betting options, making it easier to compare odds and access additional resources like blogs and support.
2. The player from India reported an issue with a deposit made on 10 March 2025 for 500 via Gpay, which had been deducted from his bank account but not credited to his game account.
3. The player requested a withdrawal of ₹75,000 but 45 days later the player still didn’t know when it was going to be paid out.
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The player from Mexico is complaining about the lengthy verification process. Player requested a withdrawal and was asked to submit some documents. He did sent everything that had been requested, and since then the casino was asking him to wait but nothing was happening. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1Xbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors. This means that all the characteristics of the machines remain unchanged, and the site itself cannot change them. To start the game, it is enough to determine the bet size and start making rotations.